About TIP TOUCH
Since 2004, Jean-Guy de Gabriac has developed TIP TOUCH International as one of the leading Spa consulting & training companies, serving leading hospitality groups, spas & cosmetic brands, with a team of licensed master trainers:
- Amplifying the « HOW of W.o.W »: best practices from around the world to stimulate Spa teams’ creativity; implement differentiating Signature WOW moments at each step of guests’ journey ; increase emotional engagement & loyalty of clients.
- Boosting year-round « Smart Spa MARCOM »: tactics to improve Pre-Booking; Up-selling; Cross-selling through Spa MARketing & COMmunication.
- Instilling the « WELL-COME Attitude »: sharing a pro-active, positive, client-centered mindset with Receptionists, Hotel staff, Sales team…
- Designing original Spa & Wellness concepts: creating bespoke Signature experiences with touch points in Day Spas and/or in each hotel department (Spa, F&B, Room division, MICE, Activities).
- Searching for talented spa professionals: international network of 2,000+ Spa professionals to help identify & recruit upwardly mobile Spa Managers/Directors.
- Designing Signature Massages & Facials: Relaxing, Energizing, Balancing, Slimming protocols (illustrated training manuals, DVD tutorials, bespoke music compilations)
- Training in Massages from around the World: Deep Tissue 3D (Deep – DEEPER & delight), Sports, Lomilomi, Pijat Bali, Abyangha, Cambodian, Amma (chair), Tui Na, Thai Nuad Bo Rarn. (3 levels: Initiation / Intermediate / Advanced)
About Jean-Guy de GABRIAC
Jean-Guy de Gabriac serves as International coordinator of Global Wellness Day, co-chair of the Global Mentorship Program, Conference Producer of both Professional Spa & Wellness Conventions (Dubai & London) & Judge for the World Spa & Wellness Awards.