Terms & Conditions

Property Reservations – General Terms and Conditions

Just as each of our hotels, resorts and spas is unique and distinguished, their respective rates, packages, special promotions and policies may vary. We always recommend our guests to verify these details when making or confirming a reservation at a member hotel.

Liability for Page Content

Healing Hotels does not own or manage any property. All descriptions and information published on this website are provided by companies or agencies. Despite careful content control, we do not guarantee the accuracy and completeness of the information on services, prices and facilities provided to us. Rates quoted are based on currency exchange rates at the time of publication. They will be converted to local currency by the third party hotels, resorts and other transient stay properties at the time of a booking request and are therefore subject to exchange rate fluctuations. For the offers and information of the presented providers, only the general terms and conditions of the respective houses or service providers are valid. For the content of submitted data, the respective authors are responsible. Liability claims against the operators, which refer to material or immaterial nature, which were caused by the use or disuse of the information provided or by the use of incorrect and incomplete information, are excluded, unless the website operator demonstrably intentional or gross negligence. Obligations to remove or block the use of information under general law remain unaffected. A liability in this regard, however, is only possible from the date of knowledge of a specific infringement. Upon notification of appropriate violations, we will remove this content immediately. The cost note of a lawyer’s warning without prior contact with Healing Hotels of the World (https://healinghotelsoftheworld.com) is rejected as unfounded in the sense of mitigation obligation. All offers are non-binding. The website operators expressly reserve the right to change, supplement or delete parts of the pages or the entire offer without prior notice or to cease publication temporarily or permanently.

Rate/Reservation Validity

Reservation confirmations are provided to you solely for your convenience. Healing Hotels of the World (Healing Hotels) retain official records of reservation transactions, including details of dates of stay and room rates. In the event of discrepancies, alterations, modifications or variations between this confirmation and our official records, our official records shall be adjusted. Tampering with this confirmation to alter the room rate or any other reservation information is strictly prohibited and will have legal consequences.

Travel Destinations

Travel to certain destinations may involve greater risk than others. Healing Hotels urges guests to review travel prohibitions, warnings, announcements and advisories issued by a guest’s country of residence, as well as those of any destination country, prior to booking a travel. Please contact the appropriate government office in your locale for information on conditions in various countries and the level of risk associated with travelling to particular destinations. Healing Hotels does not represent or warrant travel to, or accommodations in, destinations where services are offered, advised or without risk, and is not liable for damages or losses that may result from travelling to, or staying in, such destinations.


If you plan to travel with your pet, we recommend that you confirm directly with the property that they do, indeed, accept pets. Healing Hotels accepts no responsibility for the pet policy at any individual property. Specific pet policies may require a damage/cleaning deposit at the time of check-in which may be non-refundable.

Force Majeure

Neither Healing Hotels nor any property will be liable for any change or cancellation of any reservation that is caused, in whole or in part, by events, occurrences, or causes beyond the control of Healing Hotels or any such property. Such events, occurrences, or causes include, without limitation, acts of God, terrorist activities, weather, strikes, lockouts, riots, acts of war, earthquake, fire and explosions.

Terms and Conditions for Use of this Site

This website and the related websites contained herein (collectively, the “site”) make available information on the properties offered for sale by Healing Hotels, and other travel-related or consumer goods and services. This site is offered exclusively by Healing Hotels and/or its various third party providers and distributors. The offer of goods and/or services is conditioned on the user’s acceptance of the terms and conditions and notices set forth herein and on other pages of the site.


Use of this Site

The services of this site are available only to individuals who can form legally binding contracts under applicable law, and thus, are not available to minors. By using this site, you represent that you are of sufficient legal age to use this site and to create binding legal obligations for any liability you may incur as a result of the use of this Site. You also warrant that you are legally authorized to make the travel reservations and/or purchases for either yourself and/or for any other person for whom you are acting.

You may only use this site to make legitimate reservations or purchases and shall not use this site for any other purposes, including without limitation, to make any speculative, false or fraudulent reservations, or any reservation in anticipation of demand.

This site is to be used by you for your personal use only. Commercial use of this site is strictly prohibited. You agree that you will not use this site for chain letters, junk mail, “spamming”, solicitations (commercial or non-commercial) or bulk communications of any kind including but not limited to distribution lists to any person who has not given specific permission to be included in such a list. You agree not to pretend to be any other person or a representative of any entity, whether actual or fictitious, including an employee or agent of Healing Hotels or any third party that provides services related to this site. Any reservation made that does not comply with these terms is subject to cancellation at Healing Hotels’ sole and absolute discretion.

You agree that you will not use any robot, spider, other automatic device or manual process to monitor or copy the site or any content or information contained therein, unless you obtain Healing Hotels’ prior express written consent. You agree that you will not, through any means, interfere or attempt to interfere with the proper functioning of the site. You agree that you will not provide to Healing Hotels and/or to this site: (i) any viruses, worms, time bombs, and/or other computer programming routines that are intended to damage, detrimentally interfere with, intercept or expropriate any system, data or information; and (ii) any content that may create liability for Healing Hotels or cause Healing Hotels to lose (in whole or in part) the services of our suppliers.